Telecommunications companies in Nigeria, including MTN and Airtel, have announced the resumption of SIM swap services after a recent outage impacted millions of users.
The outage was caused by complications accessing the National Identity Management Commission (NIMC)’s verification platform, which is used for NIN verification services.
Both telecom companies have urged customers who are still experiencing delays to visit their nearest service centers for assistance.
The NIMC platform migration had temporarily hindered access to the NIN verification system, affecting SIM-related services such as swaps, replacements, and new activations.
